Sunday, January 02, 2011
"Kashrus"- Quality Assurance V. Quality Control Re: Kosher
When a food manufacturing company has a quality / kosher assurance in place, the probability of a problem in either the quality or kosher status is very unlikely. On the other hand if the goal is "control", problems will occur but they will attempt to minimize the damage.
In a confectionery manufacturing facility that manufactures both "parve" and "dairy" candies, what is the possibility of a mix-up? If a proper quality assurance is in place, the answer is highly unlikely, & in the event that it does occur, an error would be caught before it leaves the plant. On the other hand if there is only a quality control in place, the mix-up will likely occur & it may not get caught before it leaves the facility.
In a state of the art candy manufacturing facility, the following recently occurred. We brought it to the attention of both of the kosher certifiers and the manufacturer as well. They did accept the facts seriously. A co-pak confectioner packaged a variety of fancy candy mints individually wrapped. On the outside of the box there appeared the kosher emblem & the word "parve". There was an additional label (special production) affixed to the box under the saran sealed wrap with an additional kosher certifier also with the word "parve". An astute consumer looked on the tiny word on some of the mints & noticed that some of them were in fact dairy.